Human Resources

Our #1 priority is your biggest asset…. People

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Accessible, Reliable HR Consulting

Meet your personal Human Resources Team! Our clients trust us to guide them through their stickiest situations, help them hire and train employees, guide them through complicated red tape, and call us when they just need a listening ear.

HR Services

Benefits Administration and Total Compensation

We can help roll out your existing employee benefits plan or assist in selecting a new one. We are your employees’ resource for open enrollment and questions that arise when it comes to their benefits and how to use them. We also advise business owners on their total rewards programs and make recommendations for staying competitive in an ever-changing market.

Human Resources Consulting

HR compliance is one of the main reasons business owners call us…usually when a situation has gone awry. Not only are we here for you then, but we’re also always working proactively behind the scenes to keep you and your employees in the clear. Our team keeps up-to-date on HR news so you don’t have to, and we roll it out before you can send us an email saying, “Do I need to worry about this?”

Employee Handbooks and Policies

We can create a new employee handbook for you or edit your existing one to ensure everyone is on the same page and complying with state and federal regulations.

Onboarding Assistance

We make sure your new employees are properly trained and documentation is completed according to the job requirements.

Unemployment Claims

Our experts can help you navigate the unemployment claim process and assist with furloughs or layoffs if they occur. We answer the phone when the unemployment office calls, and if necessary, participate in unemployment hearings on your behalf.

Recruiting and Staffing

We assist in the recruiting process. This includes active and passive searches, including creating inclusive job descriptions, advertising your company and open roles, researching candidates, managing the interview process, salary negotiation, and offer extension.

Job Descriptions

We ensure that job descriptions are inclusive, clear, thorough, and appealing to job seekers to bring you a diverse applicant pool to fit your organization’s talent needs.

Performance Management

We assist with creating performance management processes across your organization, from employee development plans, disciplinary action assistance and tracking, year-end reviews, and manager training.

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Human Resources Within Reach

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Bookkeepers and accountants to help you manage the financial side of your business.

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Payroll

Pay people without a painful process.

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Message-makers and demand-drivers to bring you more business.

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About Us

We’re all about talent sharing at Total Solutions. We’re a team of experts assembled to fulfill your business needs however you want, wherever you want.

Meet the Team

What our clients are saying

When I started my business four years ago, I quickly learned I was in over my head on some of the accounting and human resources. I didn’t have enough work to hire somebody full time, so Total Solutions was a good option to get 5-10 hours a week of help. They handle the complicated employment issues and blend seamlessly with my company. Sometimes I forget they are not my employees because they are so responsive.” Mike Smutz Owner / QC Roof Drs. We love to work with local companies and great partners. When we were looking for support and expertise we didn't have internally, Total Solutions was a perfect solution. Samantha Yeager-Walrath Director of Communication & Grants / Hand in Hand Samantha Yeager Walrath In the non-profit sector, maintaining lean budgets and high expectations is a delicate balance. Our partnership with Total Solutions has allowed us to have both.” Jen Dobrunz Executive Director / Quad Cities Cultural Trust

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